Privacy Policy

At MSME Shakti, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

When you use our loan services, we may collect the following types of information:

  • Personal Identification Information: Name, date of birth, Aadhaar number, PAN, address, contact details, etc.
  • Financial Information: Income details, bank statements, credit history, tax returns, etc.
  • Business Information: For MSME loans, we collect business registration details, financial statements, and other relevant documents.
  • Technical Data: IP address, browser type, device information, and usage data when you visit our website.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process your loan application and determine eligibility
  • To verify your identity and prevent fraud
  • To communicate with you about your application and account
  • To improve our services and website functionality
  • To comply with legal and regulatory requirements
  • For internal analysis and business development

3. Data Sharing and Disclosure

We may share your information with:

  • Credit bureaus and financial institutions for credit assessment
  • Government agencies as required by law or for scheme verification
  • Third-party service providers who assist in our operations (with strict confidentiality agreements)
  • Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement robust security measures to protect your information:

  • 256-bit SSL encryption for data transmission
  • Secure servers with restricted access
  • Regular security audits and monitoring
  • Employee training on data protection

Despite these measures, no system is completely secure, and we cannot guarantee absolute security of your data.

5. Your Rights

As a user, you have certain rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request correction of inaccurate or incomplete data.
  • Deletion: You can request deletion of your data, subject to legal requirements.
  • Objection: You can object to certain processing activities.
  • Withdraw Consent: Where processing is based on consent, you can withdraw it.

To exercise these rights, please contact our Data Protection Officer at privacy@msmeshakti.in

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve user experience
  • Analyze website traffic
  • Remember your preferences

You can control cookies through your browser settings, but this may affect website functionality.

7. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with the effective date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact:

Data Protection Officer
MSME Shakti
Email: c.care@msmeloan.sbs
Phone: 2269622986

Effective Date: January 1, 2025